Effective: October 12, 2026
You can cancel the weight-loss program at any time. There is no cancellation fee and no minimum number of months.
What you pay
- A $180 first consultation, charged one time.
- A monthly fee, charged each month while you are in the program. It covers your check-in and your medicine. We give you the price in writing before you pay.
How to cancel
- Call us at (805) 449-1111 (Mon–Thu 8am–6pm · Fri–Sun closed), or
- Send us a message through our Contact page. Please include your name and phone number.
How much notice we need
Tell us at least 3 business days before your next monthly charge. We tell you your monthly charge date when you start. If you tell us later than that, the next month may already be charged and filled, and your cancellation takes effect the month after.
Refunds
- The $180 consultation fee is not refunded once your visit has taken place.
- A monthly fee is not refunded once the pharmacy has filled your medicine for that month. If you were charged and the medicine has not been filled, we refund that month in full.
- If we charge you by mistake, we refund the charge in full.
Questions
Call (805) 449-1111. Before you stop your medicine, please talk with your clinician.